SHIPPING, RETURNS & WARRANTY


Shipping & Returns


Domestic Shipping

We ship as fast as we can. Most orders go out within 2-3 days. For orders placed with expedited 2nd day air shipping we use UPS so transit time only applies to weekdays. Please contact us if you have any shipping questions.

International Shipping

International shipments require additional duties and taxes to be paid by the buyer at package pickup which are not covered in our shipping rate. Make sure to check with your local postal service or customs office to find out what these fees will be before you place an order. If you have any questions, feel free to contact us.

Return/Exchange Policy

We want you to love everything you purchase from Topo Designs and we stand by every item we make. If you purchased a product directly from our site and aren’t satisfied for any reason, simply return it to us unused within 30 days and we’ll issue you a refund for the product.

Return shipping costs are the responsibility of the customer, unless the product was damaged/defective when you received it. If you received a gift and don’t have the original packing slip, we’ll issue you a discount code good for online store credit.

1. Prep your return order by including the packing slip and note the reason for return. If you don't have the packing slip, please include your name, email address and order number.

2. Mail your return to:
Topo Designs
2399 Blake St. #125
Denver, CO 80205

3. Once your return is received and checked you’ll get an email notification that we’ve issued your refund. Depending on your payment method the refund will be completed in 5-7 business days to the original payment method (Credit Card, PayPal or Gift Card).

Exchanges

We process exchanges just like we do returns but you’ll also receive free shipping on your new order. You’ll place the new order online so the exchange will be shipped out and in your hands quickly, without having to wait for the return to be processed first. If the item you ordered was on sale we'll honor the sale price for an exchange of the same style.

1. Place your new order online.

2. Return the original order by following the instructions above.

3. Email returns@topodesigns.com with both your original and new order numbers, and we’ll refund the cost of ground shipping.


Warranty Information


Topo Designs Guarantee

We take pride that our products are hand crafted right here in the good ole USA. As such, we stand behind the quality and workmanship of our products. Topo Designs warrants its products to the original owner against defects in materials and workmanship for the lifetime of the product. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. If your product fails due to a defect in materials or workmanship, we will repair or replace it, at our discretion.


SHIPPING, RETURNS & WARRANTY


Shipping & Returns


Domestic Shipping

We ship as fast as we can. Most orders go out within 2-3 days. For orders placed with expedited 2nd day air shipping we use UPS so transit time only applies to weekdays. Please contact us if you have any shipping questions.

International Shipping

International shipments require additional duties and taxes to be paid by the buyer at package pickup which are not covered in our shipping rate. Make sure to check with your local postal service or customs office to find out what these fees will be before you place an order. If you have any questions, feel free to contact us.

Return/Exchange Policy

We want you to love everything you purchase from Topo Designs and we stand by every item we make. If you purchased a product directly from our site and aren’t satisfied for any reason, simply return it to us unused within 30 days and we’ll issue you a refund for the product.

Return shipping costs are the responsibility of the customer, unless the product was damaged/defective when you received it. If you received a gift and don’t have the original packing slip, we’ll issue you a discount code good for online store credit.

1. Prep your return order by including the packing slip and note the reason for return. If you don't have the packing slip, please include your name, email address and order number.

2. Mail your return to:
Topo Designs
2399 Blake St. #125
Denver, CO 80205

3. Once your return is received and checked you’ll get an email notification that we’ve issued your refund. Depending on your payment method the refund will be completed in 5-7 business days to the original payment method (Credit Card, PayPal or Gift Card).

Exchanges

We process exchanges just like we do returns but you’ll also receive free shipping on your new order. You’ll place the new order online so the exchange will be shipped out and in your hands quickly, without having to wait for the return to be processed first. If the item you ordered was on sale we'll honor the sale price for an exchange of the same style.

1. Place your new order online.

2. Return the original order by following the instructions above.

3. Email returns@topodesigns.com with both your original and new order numbers, and we’ll refund the cost of ground shipping.


Warranty Information


Topo Designs Guarantee

We take pride that our products are hand crafted right here in the good ole USA. As such, we stand behind the quality and workmanship of our products. Topo Designs warrants its products to the original owner against defects in materials and workmanship for the lifetime of the product. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. If your product fails due to a defect in materials or workmanship, we will repair or replace it, at our discretion.